Archives: FAQs

FAQs

  • FAQs

  • Do you have a storefront?
    No. We are a fully online bullion dealer.
  • What risks are associated with buying precious metals?
    Chitown Coins guarantees every product we sell is genuine. All precious metals sold by us contains the specific purities, weights, and fineness as advertised. All Investments Involve some level of risk, and precious metals, as well as collectibles are no exception.
  • Is my personal information safe and secure with Chitown Coins?
    Absolutely. You can feel safe shopping with us. We use state of the art technology that ensures that no personal, financial or identifiable information is accessible to anyone other than you, your bank, and/or processors.
  • Have you received my payment?
    You will receive an email notification once we’ve received your payment. If paid by Paypal or Credit Card, once your order is placed, you have already paid, and should expect to receive an email with Tracking Information within 1-3 Business Days.
  • Where is my Order?
    To track your order, please log in and navigate to Your Orders.

    • What risks are associated with buying precious metals?

    Chitown Coins guarantees every product we sell is genuine. All precious metals sold by us contains the specific purities, weights, and fineness as advertised. All Investments Involve some level of risk, and precious metals, as well as collectibles are no exception.

    Have you received my payment?

    You will receive an email notification once we’ve received your payment. If paid by Paypal or Credit Card, once your order is placed, you have already paid, and should expect to receive an email with Tracking Information within 1-3 Business Days.